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I have an ipad2 and the same printer. You need to download an app called AiO (All in One) for Hp. You then do the scanning through the app not the printer
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How do I fix a 403 error on my printer? Any help would be wonderful.
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Hi @Dorkier

 

Welcome to the HP Support Forums.  I understand that you are getting a connection error message on your Photosmart 5520 printer.

 

Please try the steps in my post earlier on this thread. Please click here to go to it.

 

Please let me know the outcome.

--------------------------
Regards,
Happytohelp
Please click the Thumbs Up to show you like my post or to say thanks!

I work on behalf of HP
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Hi Kyle,
I have the same problem on my 5520. Please could you send me the steps to reset the 5520.
Thanks
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I can't get past Error 403 on my scanner.  Help!

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Won't you please send them to me as well.  Thanks.  Lizjane

HP Recommended

Sorry, my address is [email edited by moderator]

HP Recommended

Hi @Lizjane

 

Welcome to the HP Support Forums. I see that you are getting a connection error message while using your Photosmart 5520 printer.

 

Please try the steps in my post earlier on this thread. Please click here to go to it.

 

Please let me know the outcome.

--------------------------
Regards,
Happytohelp
Please click the Thumbs Up to show you like my post or to say thanks!

I work on behalf of HP
HP Recommended
It worked,
Thanks for that sycamore 3
HP Recommended

Can you send me this process please.

 

Thank you.

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