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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- server connection error 403 on photosmart 5520
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07-12-2013 07:53 PM
I am connect to the internet but when I go to scan a document I keep getting the message - Server Connection error 403. It ask me if I want to retry, which I do and still no scanning.
Solved! Go to Solution.
07-15-2013 01:55 PM
You will need to perform a semi-full reset on your printer. However, I cannot post this steps for this in the forum, as it is against HP policy. If you would like the steps, let me know and I will send them to you in a private message.
07-16-2013 01:27 PM
Awesome, I 'm glad you were able to get the issue resolved.
08-24-2013 08:35 PM
I too am haveing this same issue. Please help.
I am connect to the internet but when I go to scan a document I keep getting the message - Server Connection error 403. It ask me if I want to retry, which I do and still no scanning.
11-06-2013 12:40 PM
Hi 35moto. If you are getting an error displayed on your printer when using scan to email, you will have to contact HP Cloud Services for real time server status.
HP Cloud Services 1-855-785-2777
Mon - Fri 8:00 am - 11:00 pm Eastern
Saturdays 10:00 am - 6:30 pm Eastern
TwoPointOh
I work on behalf of HP
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11-18-2013 03:43 AM
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