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Re: stotpping eprint on HP Officejet 6500 E710-z windows 7 64bit (253 Views)
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Student
OlGrayMare
Posts: 1
Registered: ‎04-18-2012
Message 1 of 4 (255 Views)
Accepted Solution

stotpping eprint on HP Officejet 6500 E710-z windows 7 64bit

Every day my printer is printing msnbc.com TOP STORIES.  How do I stop this?  I don't even remember setting it up to eprint anything. 

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Master's Graduate
Dot4
Posts: 558
Registered: ‎11-17-2009
Message 2 of 4 (253 Views)

Re: stotpping eprint on HP Officejet 6500 E710-z windows 7 64bit

You need to go to your ePrint center account and unsubscribe to that app

I am an HP employee

If I have helped you solve your issue please mark it as solved

**Say Thanks By Clicking on the Kudos Star**
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Grad Student
zack_hp
Posts: 369
Registered: ‎01-11-2012
Message 3 of 4 (250 Views)

Re: stopping eprint on HP Officejet 6500 E710-z windows 7 64bit

OlGrayMare,

 

Follow these steps in the order presented to cancel and remove a Scheduled Delivery Print App.

 Important : You must cancel the Scheduled Delivery Print App in ePrintCenter before removing the App. If you do not cancel the App first, scheduled jobs continue to print, even if the App is removed.
Step one: Cancel the Scheduled Delivery Print App
 
  1. Log into your ePrintCenter account at HP ePrintCenter .
  2. Click the Apps tab, and then click the tab for your HP product.
  3. Click the App that you want to remove, and then click Setup .
  4. Click Update Settings , and then click Cancel scheduled delivery .
  5. Click Cancel Subscription .
    The Scheduled Delivery Print App’s icon is still listed on your HP product's control panel display, but the scheduled deliveries are actually canceled. This allows you to access the Scheduled Delivery Print App at any time. To remove the Scheduled Delivery Print App completely, continue to the next step.
Step two: Remove the Scheduled Delivery Print App completely
 
Follow these steps to completely remove the Scheduled Delivery Print App. Removing the Scheduled Delivery Print App makes sure that it does not display in ePrintCenter or on the HP product control panel.
  1. Log into your ePrintCenter account at HP ePrintCenter .
  2. Click the Apps tab, and then click the tab for your HP product.
  3. Click the App that you want to remove, and then click Remove .
If I have SOLVED your issue, please feel free to provide KUDOS and make sure you mark this thread as SOLUTION PROVIDED!

Although I work for HP, my posts and replies are my own opinion and not those of HP.
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Teacher
JamieAtHp
Posts: 131
Registered: ‎03-09-2011
Message 4 of 4 (242 Views)

Re: stotpping eprint on HP Officejet 6500 E710-z windows 7 64bit

You do not have to have an eprintcenter.com account to stop your subscription.

 

Do the following on the front panel of the printer:

 

1. Press Apps.

2. Find the icon for MSNBC Top Stories and press it.

3. Press Pause, then OK.

 

You may receive one more copy of the publication before your subscription stops.

 

Post here if you need further help.

I work on behalf of HP.
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