HP Support Forums
Join in the conversation.
Search the Community
turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.
I keep trying to log in but it says my email and password is invalid, when trying to retrieve password it says email is wrong, try to create new acct it says email already exists. Im trying to print pictures and I'm getting so frustrated, I don't see an option for black and white, or any other options for that matter other than basic. I have the HP Photosmart Series 5515 but I thin my basic Cannon was better, had more options, confused.
Hi,
May you used Snapfish to create your account?
From the ePrint Center logon screes, click the Snapfish icon (
).
Try logging in using the selected passowrd.
If the logon fails, try retrieving the password from the Snapfish logon and and check for any change.
Regards,
Shlomi
Say thanks by clicking the Kudos Star in the post.
If my post resolved your problem, please mark it as as Accepted Solution
If my post resolved your problem, please mark it as as Accepted Solution
