trying to set up e print on a replacement printer,that may have been setup with previous owner

sidgar15 · ‎02-24-2012

HP OfficeJet Pro 8500A Plus,

This is a replacement printer and I would like to use the E print feature, The Eprint had to be registered to another user, and It wont let me set it up, I am useing a Mac as my ,home computer.

Thanks to anyone

TnTtroy · ‎02-23-2012

I believe the prior owner must remove it from their ePrint before you can set it up on a new account

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Jon-W · ‎02-24-2012

Generally if it was set up with a previous owner you would be able to turn webservices off and then on to remove the link to their account. In most cases you would not want to do this as it will lose all of your settings, but since you are the new owner it should not be an issue.

Are you getting any specific errors when you attempt to set this up? (account already exists with this email, invalid printer code, etc)

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trying to set up e print on a replacement printer,that may have been setup with previous owner

Re: trying to set up e print on a replacement printer,that may have been setup with previous owner

Re: trying to set up e print on a replacement printer,that may have been setup with previous owner