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Honor Student
4pattyann
Posts: 2
Member Since: ‎11-05-2013
Message 1 of 4 (139 Views)

web services/claim code

I cannot get enabled to web services or get a claim code. I have the 6700, can't figure what my problem is or how to troubleshoot it. I can eprint . I am lost. I don't know my proxy server?

Professor
Charles001
Posts: 2,437
Member Since: ‎11-17-2008
Message 2 of 4 (136 Views)

Re: web services/claim code

You can eprint? that means you already signed up for eprint with a claim code, or do you mean you can NOT eprint?
Is this the HP Officejet 6700 Premium e-All-in-One? Try touch the App icon on the control panel, and you can turn on/off webservice.

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Honor Student
4pattyann
Posts: 2
Member Since: ‎11-05-2013
Message 3 of 4 (126 Views)

Re: web services/claim code

I tried that on the app site on computer, it will not let me enable

Professor
Charles001
Posts: 2,437
Member Since: ‎11-17-2008
Message 4 of 4 (102 Views)

Re: web services/claim code

I was referring to the control panel on the printer. There are icons for the functions of the printer, one of them is labeled "App".
======================================================================================
* I am an HP employee. *

** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

***Click on White “Kudos” STAR to say thanks!***
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