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04-23-2012 03:12 PM
When I sign in to the eprint enter I get the following error message
Ajax submit failed: error =403, Forbidden
Solved! Go to Solution.
04-24-2012 04:32 PM
Hope you are doing well and welcome to the HP Forum.
Sorry to learn that you are having this issue.
Let's do this 1st
- Reboot the computer.
- Open the browser (Internet Explorer, chrome, FireFox, Safari,Opera ) of your preference and clear cookies and internet (Browsing) history. In the browser of your preference try singing-in or registering to e-print.
If the above did not solved your issue, Please try this;
- Use another browser (Internet Explorer, Chrome, firefox, safari, Opera).
Also this is what I heard from other members of the forum.
I heard here (other members of the community) that there is an issue that engineer are working on diligently that may be affecting this particular process. At the same time I know that other members have some success using this steps aforementioned.
Hope this helps!
09-08-2012 09:43 AM
I followed Roberto...'s instructions, except that all I did was was clear history/cookies. Using Firefox > Tools > Clear Recent History, I checked all the boxes and cleared for the appropriate time period. I did NOT reboot first, its worth trying without rebooting first.