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when will the site be back up for e printer (106 Views)
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txgal59 Student
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txgal59
Posts: 1
Registered: ‎04-18-2012
Message 1 of 2 (106 Views)
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when will the site be back up for e printer

‎04-18-2012 05:01 PM

bought a printer..need to register and print , when will your site be up???

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Grad Student Grad Student
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zack_hp
Posts: 369
Registered: ‎01-11-2012
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Re: when will the site be back up for e printer

‎04-18-2012 06:02 PM

txgal59,

 

We do apologize that we were unable to assist you with your ePrint issue at this time due to the updates taking place on our servers. Attached, however is a simple to follow ePrint setup document that should assist you once the servers are available.

 

If you are experiencing this issue and you already have ePrint setup, please do not perform additional troubleshooting at this time. Disabling/Re-enabling web services will remove your customized email address and you will not be able to use the same address again for 6 months. ePrint should begin working again within 24-48 hours.

 

Once again, we appreciate your business; you are a very valuable customer!  At any point, If you need help with Cloud Services, please call us at 1-855-785-2777 (7am-8pm MT) or visit our support websites at www.ePrintCenter.com or www.hp.com/support and we will be glad to assist you.

If I have SOLVED your issue, please feel free to provide KUDOS and make sure you mark this thread as SOLUTION PROVIDED!

Although I work for HP, my posts and replies are my own opinion and not those of HP.
Attachment ePrint Setup Steps.pdf ‏102 KB
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