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05-15-2012 11:39 AM - edited 05-15-2012 11:40 AM
Hi there deg1 welcome to the HP forum;
Are register to the HP Eprint service yet?
If you are not please GO HERE
If you are may you be more specific?
Did you forgot your email?
Let me know if I can help and I do my best
And remember . . .
06-22-2012 10:35 AM - edited 06-22-2012 10:36 AM
Hi there truffles0110 , Sorry to find out that you are having this issue;
Can you be more specific in what are you refierring to. Are you talking about new computer with MAC OS computer or a different (new) MAC address?
Please take the time to read this post GO HERE and post again taking into consideration the advise in the post.
This will maximaze yor chances of getting help in prompt and effective matter. I will do everything I can to help you. Please post again with the information and format recommended in the post linked.
06-22-2012 12:24 PM
here's what i'm trying to do....i have a 4 y/o MACbook i spilt water on.....just got the new MAC monday....additionally, several months ago all of a sudden my computer couldn't recognize my printer so i couldn't print.....i even had a few techies over and no one could figure out the problem.....so NOW that i have the new MACbook Pro, i want to hook up the printer...there is no serial number on it that i could offer the chat i was having with an HP representative....then we lost the connection after 3/4 hr and i'm nuts!
right now i'm at apple and had to leave both computers for data transfer... also when i go to system prefs, and click on print and scan, i get nothing...no drop down, no nothing....at the apple store, my computer showed a drop down.....what am i doing wrong? also you should know i am tech-tarded!!
many thx and have a great weekend!.........tobe