will not print files from mobile phone says it **may have** a virus- and deletes the file

[JerZcHick]

My HP photosmart premium with wireless ePrint, will not print files from mobile phone says it **may have** a virus- and deletes the file?!? My Fiance has the same phone, and I used it. It completed the file??? If I text message and E-mail address, my cell phone will come up as and E-mail address... has anyone else had this issue? Is it because I texted the the file? It didn't seem to be and issue on any of the other mobile phones used.... I am out of answers.... I tried to E-mail as well...

Thanks in advance

[chuchu]

I have nearly the same problem, the printer discards my print job even when i have entered my email address as authorised senders.

Details from my other post:

I sent 2 emails to the printer:

- one is a 3 lines of text and numbers in a GIF file sent as an attachment

- another is a jpg circuit diagram paste in a word doc sent as an attachment

both are classified as spam and refused to print. i have no email coming back saying it failed (even i have checked "Email Job Status" in ePrint Settings.

So what will this HP printer print?

How can I switch this useless spam filter off?

I have get this filter off! I need this email printing to work reliably, that is a major reason I bought this printer

Any suggestions are welcomed...

HP's slogan on the box:

"Now you can print from virtually anywhere" (but get discarded every single time!)

[JerZcHick]

That is explained better. Thank you! Yes, I bought this printer for the same reason haha! I could have actually bought a printer that used less ink & cheaper still wireless but didn't have the ePrint "that you can print anywhere" LOL. I could have save over $200. and $50. in ink everytime I buy ink it's $90. but, if I keep trying to use ePrint from my cell it would at least save me ink, Ha!