wireless

[RobertoR]

I will guide thru the process if you want to try;

Do not worry tell me what you do not understand or feel to hard I will do my best to guide you./

Let me know? if you want me to

RobertoR

[nicolemusa]

Thank you so much but I am not able to do it myself I would need a technician to come over. Could send somebody to my place to fix it?Please let ke know

[RobertoR]

Hello there again;

Nicolemusa I do not personaly of any such service is not that complicated I assure you give me the chance of helping, I will my best in helping you getting this to work, in the other hand if you still feel that is too much to ask  perhaps big stores such as office depot, best buy and others offer service such as the one you are requesting, I reiterate  that I am willing and capable of guiding you to the process. I will respect your desicion either way.

Regards;

RobertoR

Remember ==▼

[nicolemusa]

thankyou so much but what is it you want me to do exactly. Could you please repeat exactly what I shoud do?

Many thanks

[RobertoR]

How are you today,  nicolemusa;

Let's start by

• Clarify what is what you want to do exactly?  Do you want to use the wireless conection or not?
• Please share what is the operating system of your computer? i.e Windows 7 or MacOs 10.6.1.13
• The router of your network share Brand and model,

I will do my best to guide to the process of getting this to work the way you want,

Regards;

RobertoR

REMEMBER==▼

[nicolemusa]

NO I DO NOT WANT TO USE THE WIRELESS FUNCTION

i HAVE WINDOWS 7

I DO NOT KNOW WHAT ARE The router of your network share Brand and model??

i HAVE A DELL DESKTOP AND DELL INSPIRON

THANK YOU

[RobertoR]

Hi there again nicolemusa;

Ok in the front panel of the printer Let's look at the picture

 

Let me know if you can turn off the wierless this way( light stop blinking) or if you have any other issues.

I will work on this until is working how you want.  

[nicolemusa]

When I clicked on the button 6 side wireless I got these information :

Not connected

IP adress : no link

Network name: NA

and the light does not stop blinking

Thank you so much for trying so hard to help me

[Personal Information Removed]

[RobertoR]

No problem nicolemusa

I will do all I can to help you getting it right.

Give a few  to see if we are missing somethnig I will comeback tomorrow.

Eager to assist you.

Regards;

RobertoR

[nicolemusa]

Thank you so much I appreciate. So you saw my last message and I will be waiting for your answer

Best regards