Posts: 1
Member Since: ‎11-07-2012
Message 1 of 5 (334 Views)

Dead TouchPad

No device

I noticed this has been posted before, but not answered.  My touchpad has been dead now for longer than it's been alive, months.  I haven't tried in vain for hours to be able to speak or chat with someone, but to avail.  A reset does nothing.  It is just dead.  I am starting to feel as if I wasted my money.  Please help me bring my touchpad back to life.

Posts: 12,212
Member Since: ‎07-03-2010
Message 2 of 5 (331 Views)

Re: Dead TouchPad

I moved your post to the webOS section where you'll find the same question has been asked many times.


The first thing I always suggest is trying a different USB cable with the charger supplied by HP.  They are known to be fragile, and I received a bad one shipped with my second TouchPad.  It never was able to charge until I used a cable from a webOS phone I had lying around.  Bingo!  It began to charge and came to life in about an hour.



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Posts: 1
Member Since: ‎03-12-2013
Message 3 of 5 (252 Views)

Re: Dead TouchPad

when pressed both point a question mark appeared on screen  but touch pad does not start


Distinguished Professor
Posts: 4,824
Member Since: ‎04-23-2012
Message 4 of 5 (247 Views)

Re: Dead TouchPad

chb3a4 wrote:

when pressed both point a question mark appeared on screen  but touch pad does not start

It does not have enough power to start up.  Try using a different cable, or a different charger if you have access to one.

I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android
Posts: 11
Member Since: ‎08-21-2007
Message 5 of 5 (213 Views)

Re: Dead TouchPad

Yikes, it's the battery with question mark problem. Usually a bad sign. Somehow your TP's main board isn't communicating with the battery and it won't boot until the battery is recognized.

webOS Nation frequenter and homebrew developer. Also game reverse engineer. Check out some of my stuff.

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