Re: HP Touchpad Reset (4132 Views)
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Student
marcella12
Posts: 1
Registered: ‎11-04-2010
Message 51 of 94 (4,141 Views)

Re: HP Touchpad Reset

 my computer user name and PW were changed now my HP tablet won't get the internet.Is there a place on my tablet where I can reset the UN and PW

Dean
WyreNut
Posts: 10,986
Registered: ‎07-03-2010
Message 52 of 94 (4,132 Views)

Re: HP Touchpad Reset

Hello marcella12, Welcome to the HP Community Forum!

 

Not sure why "changing the computer user name and PW" has to do with blocking Wifi access.  Perhaps someone changed the login to your router?

 

To change wifi access, go to the Settings Tab, WiFi, and find your network. Tap on it, and you'll see an option - a big red button that says, "Forget Network".  Tap this, then let it scan for the network again.

 

Now you can enter the new UN and PW to gain wifi and internet access.

 

WyreNut

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Distinguished Professor
smkranz
Posts: 4,682
Registered: ‎04-23-2012
Message 53 of 94 (3,987 Views)

Re: How to reset HP Touchpad

Honor Student
sergiobrag
Posts: 2
Registered: ‎06-27-2013
Message 54 of 94 (3,683 Views)

How to reset HP Touchpad

My touchpad is frozen. The display shows the sign a USB port

Honor Student
sergiobrag
Posts: 2
Registered: ‎06-27-2013
Message 55 of 94 (3,680 Views)

Re: HP Touchpad Reset

Simultaneously holding down the 3 buttons worked out fine. Tks very much

Honor Student
elnava13
Posts: 3
Registered: ‎07-01-2013
Message 56 of 94 (3,632 Views)

Re: HP Touchpad Reset

i have a HP Touchpad WebOS that froze & only the "floating" HP icon appears until the charge runs out. I am unable to turn it off either. Please help.

E. Nava

Student
hatim952
Posts: 1
Registered: ‎07-01-2013
Message 57 of 94 (3,625 Views)

Re: HP Touchpad Reset

still it was not working,on my touch pad.,i holded the power,volume up,and menu button simultaneously,still my touchpad not started..yet..

Honor Student
elnava13
Posts: 3
Registered: ‎07-01-2013
Message 58 of 94 (3,572 Views)

Re: HP Touchpad Reset

I keep getting sent back to the same page with no clearcut solution(s) to my frozen pad. I do NOT find 3 buttons to hold down. I have tried holding the volume & power buttons down simultaneously for 30 seconds but nothing happens. I keep reading about a 3rd "large HP " button but I find no such button on my touchpad. Please tell me if my WebOs pad has one or not. If not, I will need another solution, please.
Dean
WyreNut
Posts: 10,986
Registered: ‎07-03-2010
Message 59 of 94 (3,565 Views)

Re: HP Touchpad Reset


elnava13 wrote:
I keep getting sent back to the same page with no clearcut solution(s) to my frozen pad. I do NOT find 3 buttons to hold down. I have tried holding the volume & power buttons down simultaneously for 30 seconds but nothing happens. I keep reading about a 3rd "large HP " button but I find no such button on my touchpad. Please tell me if my WebOs pad has one or not. If not, I will need another solution, please.

Please hold your your touchpad with the speakers pointing downwards, screen towards you.

 

At the 3 o'clock position you'll see a large button known as the "center" or "home" button.  This is the third button you are looking for.

 

It is also the button to be held when doing a simple reboot.  Hold it and the power button for 15 - 20 seconds until the HP logo appears.

 

WyreNut

 

-------------------------------------------------
I am a Volunteer here, not employed by HP.

You too can become an HP Expert! Details HERE!


If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!
Honor Student
elnava13
Posts: 3
Registered: ‎07-01-2013
Message 60 of 94 (3,560 Views)

Re: HP Touchpad Reset

Okay, I found the 3rd button & followed your instructions. Now I'm back to the "floating" HP icon in the center of my screen but it still won't do anything else. What's the next step to unfreeze?

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