-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Archived Topics
- Tablets and Mobile Devices Archive
- How to reset HP Touchpad
Create an account on the HP Community to personalize your profile and ask a question
12-29-2012 10:27 AM
Have you tried resetting it as suggested by this thread??
WyreNut
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
02-19-2013 03:39 AM
Please help
I haev been using my using my Touchpad everyday and I really like it .I have to reset it everyday by going into device info and then selecting restart on this ocassion it is completely frozen i have tried all the reset suggestions by holdng the power and home buttons on this occasion it is completley stuck. i can replace it however I have got lots of photos that i have saved from the web and I really would like these back can anybody help please
03-08-2013 11:12 PM
How to Doctor an HP TouchPad (reflash the ROM)
On your Touchpad be sure to have:
USB cable. The battery is charged to at least 30%.
Computer:
Windows 7, Windows XP, Windows Vista Available USB port (not a hub or secondary port). Java 1.5 or later is installed. If you are not sure about what version of Java you have, or even if Java is installed, go to www.java.com and click the Do I have Java? link to install the latest version of Java. 210MB of storage space. Internet connection.
Miscellaneous Info:
The update process will take approximately 15 minutes. During this process, your device will not be available for use.
Downloading webOS Doctor
Download webOS Doctor on your desktop computer. If you have a webOS profile, get it from http://ws.hpwebos.com/webosdoctor/sorry.htm
If not, check the webOS Internals page: http://www.webos-internals.org/wiki/Webos_Doctor_Versions
Get your TouchPad ready to update
Hold the Power Button for several seconds until a menu appears. Tap Shut Down to completely power down your device.
Running webOS Doctor
Double-click the file that was downloaded to run webOS Doctor. Follow the on screen directions up until you are asked to connect your device. Select the language you selected on your device, and click Next. Confirm your language choice. Click Accept to accept the terms of use. Click Next. webOS Doctor checks your system. BE PATIENT! I've seen this part take a few minutes to complete. After webOS Doctor finishes checking your system, you will be asked to connect your device.
Connecting your device and finishing the webOS Doctor update
Connect your device to your computer using the USB cable. You must connect your device directly to your computer, not through a USB hub or other intermediate device. Now the tricky part. Hold the Volume Up button on the device and insert the USB cable. After the large USB symbol appears on screen, let go of the Volume Up button. If you see the HP logo instead of the large USB symbol, you may have let go of the Volume Up button prematurely. If this occurred , wait until your device boots up, shut down your device and then repeat step 2. Windows will find your device and may offer to install two different drivers. When asked to install drivers of OMAP, select No, not at this time. When asked to install drivers for Palm Novacom (bootie), select Yes and let the drivers install. This may take a while. Once the drivers have been installed, the Next button will become available in webOS Doctor. Click Next. Do not disconnect your device from the computer during the update process. When the Reset Complete screen appears, click Done. Wait a few minutes for your device to reset. You're done!
WyreNut
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
03-09-2013 05:09 AM
Thankyou will this completely wipe al my data is there anyway of saving all my bookmarks and photos that i have saved from the internet they are important and can i recover any of this from the daily backup that was taking place. I have tried logging into my HP Webos account it keeps saying there is a problem with the token being disabled . Loved it when it worked now its a bit of a nuisance as the os is no longer supported
Thankyou for trying to help I will let you know if it worked
Didn't find what you were looking for? Ask the community