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lyoung403b
Posts: 1
Member Since: ‎12-25-2012
Message 1 of 2 (337 Views)

hp touch pad will not boot up

[ Edited ]
My HP Touchpad isn't working. It only turns on with holding the top right power button and the home button. Then it locks up with an HP logo in the middle.  We tried to download the Web OS doctor and it told us to plug in the USB, the "next" button on the software does not light up. We tried to hard boot it off or on but with no success with the Web OS doctor.
Some forms are telling me to take out the battery but I do not know how to do this.
Thank you for anyone that can assist.

Laurie Puglia

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WyreNut
Posts: 11,817
Member Since: ‎07-03-2010
Message 2 of 2 (322 Views)

Re: hp touch pad will not boot up

Please read the "How to doctor a touchpad" post at the top of this section.  Perhaps it may help.

 

WyreNut

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