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i put in a new black cartridge in, two error messages, printer cartridge cannot move, cartridge is deffective

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Accepted Solution Printers
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New Laser Jet Pro 4001dw here. Set up using HP Envy Laptop. I can print via USB cable using theHP LaserJet Pro 4001 4002 4003...

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Accepted Solution Printers
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I am doing photographic editing (Photoshop Elements and Photolab 5 Elite) on my HP TE01-1020, but some aspects of the editing...

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Accepted Solution Desktops
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My new 7220e PIN fails to register for the Instant Ink trial.When the PIN is entered the error message"Oops! Invalid code. Pl...

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Accepted Solution Apps, Services & Software
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Want to upgrade my Hard Drive to a SSD. What type and max size can I use?

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Accepted Solution Notebooks
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Knowledge Base

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Error updating Firmware on Laserjet models (Error 49)

Error updating Firmware on Laserjet models (Error 49) Hi community! Recently we had some cases related to failures in the...

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How to solve print head error for Officejet 8600 to 8660

How to solve print head error for Officejet 8600 to 8660 Hi community users! Recently, we had some users with error messag...

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How to resolve Paper Size Mismatch Errors

This question comes up quite often so I thought it would be helpful to post a link here for an HP document that covers the st...

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How to Erase Personal Info/Reset to Factory Settings Before Returning a PC

Dear Forum User:Please carefully read through these steps and determineif you need to reinstall Windows after erasing your pe...

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How to manually install a network printer in Windows 10 and 11 using the Universal Printer Driver

First go to this link and download the UPD driver:https://support.hp.com/us-en/drivers/selfservice/hp-universal-print-driver-...

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