topic HP EliteBook 8560p: Cannot turn on WiFi: button is orange, and nothing happens when pressed in Notebooks Archive (Read Only)

HP EliteBook 8560p: Cannot turn on WiFi: button is orange, and nothing happens when pressed

AnatoliyS — Sat, 02 Jun 2012 06:11:31 GMT

Hello,

I have a problem with my wifi. The button is always appearing orange, and nothing happens when I press it: no errors, no messages, no reaction at all. Therefore I cannot use wifi connection.

The laptop is kinda new: I am using it for only 2 months.

1. Product Name and Number

HP EliteBook 8560p
НР LQ589AW

2. Operating System installed (if applicable)

Windows 7 Professional 64 bit

3. Error message (if any)

No error messages

4. Any changes made to your system before the issue occurred

My windows crashed and I recovered it from the archive created a couple days prior to that. Archive included all hard drives data, so system was restored exactly as it was prior to the crash. I am still not sure if this caused the problem (or if the problem appeared after that): it happened a month ago, and I didn't have WiFi available back then, and only tried to turn it on a couple days ago.

Additional details:

In device manager wireless card is showing up as working normally. In adapter management wireless connection is turned on but says "no connection available". If I run the diagnostics, it asks me to turn on WIFI with a button on my laptop, which I cannot do. In mobility center it says "wireless connection is turned off". Turn on button is gray, and impossible to click on.

Things I already tried:

Reinstalled all HP drivers from the original CD;
Removed WiFi card in windows device manager (deleted the device), restarted windows, installed new drivers for it, restarted again;
Checked mobility center as was suggested in one of the threads found on this forum;
Made a hard reset for HP laptop (removed battery, pressed on/off button for full minute).

Thanks for any help!

Anatoliy.

Re: HP EliteBook 8560p: Cannot turn on WiFi: button is orange, and nothing happens when pressed

AnatoliyS — Sun, 03 Jun 2012 09:38:09 GMT

Somehow I managed to fix the issue...

Turned out that the whole problem was caused (apparently) by HP Power Assistant tool shiped with my laptop. Default profile was showing both bluetooth and WiFi gray, and it was not possible to switch them on. I created a new profile, and even though all the settings are identical to the default profile, it allows me to turn both BT and WiFi on and off without any problems. Button is working fine now as well, and switches from blue to orange when I press it. Checked WiFi and it is working.

Hope this helps.

Re: HP EliteBook 8560p: Cannot turn on WiFi: button is orange, and nothing happens when pressed

rahnen — Tue, 11 Sep 2012 21:53:30 GMT

I have the exact same problem!

Was the new Profille you created for the Power Assistant or a User Profile for Windows?

Re: HP EliteBook 8560p: Cannot turn on WiFi: button is orange, and nothing happens when pressed

TyanTowers — Fri, 28 Sep 2012 00:43:27 GMT

Hi Thank you for the suggestion. It worked perfectly for me. I just changed my power profile to Balanced (The default one) and then I could switch on my wifi from the software.

Re: HP EliteBook 8560p: Cannot turn on WiFi: button is orange, and nothing happens when pressed

RonDD — Tue, 24 Jun 2014 23:05:04 GMT

Had the same issue where the wireless switch would not toggle to on.. Uninstalled HP Power Assistant, rebooted, and it works!

Re: HP EliteBook 8560p: Cannot turn on WiFi: button is orange, and nothing happens when pressed

Chidexbig1 — Wed, 11 Nov 2015 13:23:14 GMT

How do I uninstall my HP power ,Assistant

Re: HP EliteBook 8560p: Cannot turn on WiFi: button is orange, and nothing happens when pressed

Chidexbig1 — Wed, 11 Nov 2015 13:24:52 GMT

Ply wifi is not working and also my screen doesn't reduce !

Re: HP EliteBook 8560p: Cannot turn on WiFi: button is orange, and nothing happens when pressed

ADS-COMPUTERS — Sat, 16 Jan 2016 21:59:12 GMT

Try this. On Windows 7. Clikc on start, in the search box type windows mobility center, hit enter, look under wireless network see if its off.

Re: HP EliteBook 8560p: Cannot turn on WiFi: button is orange, and nothing happens when pressed

murthydn16 — Thu, 03 Mar 2016 08:35:02 GMT

Opened the windows mobility center. Wireless network window is switched off. How to enable it again?