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Tutor
Posts: 10
Member Since: ‎06-04-2017
Message 1 of 6 (515 Views)

Calibration panel HP - think problem

[ Edited ]
Product Name: HP 3D Scan
Operating System: Microsoft Windows 7 (64-bit)

Hello,

I have received my calibration panel HP brand new. What normal that the point on left is not parrallel with the point on the right panel?

Thank you

76FF99B1-F3AA-4698-B41B-428CB612FE8B.jpeg 

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Tutor
Posts: 10
Member Since: ‎06-04-2017
Message 2 of 6 (451 Views)

Re: Calibration panel HP - think problem

one employee HP can tell me if is normal??????

Thank you.
Grad Student
Posts: 303
Member Since: ‎10-31-2016
Message 3 of 6 (354 Views)

Re: Calibration panel HP - think problem

Hi, I was not able to log in into forum so sorry for the delay with the answer.

That is normal and difference will be compensated during the calibration. If lines are parallel they does not have to be in a same hight.

I am an HP Employee

Original David Team Member
Intern
Posts: 64
Member Since: ‎11-05-2016
Message 4 of 6 (336 Views)

Re: Calibration panel HP - think problem

I have always found that it is better to not have to calibrate around anomalies. I have found that making sure that all the dot rows are colinear to eachother helps reduce the overall error in calibration. Better to have have your calibration standard righ then to try to fix it in software.

www.3dscanforum.org
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Grad Student
Posts: 303
Member Since: ‎10-31-2016
Message 5 of 6 (320 Views)

Re: Calibration panel HP - think problem

If this calibration panel leads to bad scans (even it should not), you can always contact HP support and get them replaced.

 

@microlong time no see, how´s your scanning going?

I am an HP Employee

Original David Team Member
Tutor
Posts: 10
Member Since: ‎06-04-2017
Message 6 of 6 (308 Views)

Re: Calibration panel HP - think problem

Hello @micro and@drndadoo,
thank you for your answers. Yes i think i will contact hp for ask remplacement. it’s not normal that the point is not one the same line.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation