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Student
Posts: 1
Member Since: ‎04-23-2018
Message 1 of 2 (425 Views)

David 3D scanner software license problem

Product Name: David 3D scanner
Operating System: Microsoft Windows 10 (64-bit)

Hi! After I updated my original DAVID usb flash drive with the DAVID_Setup_3.10.4.4657.exe, I can not use it, because when I start the program, it gives an error messege:

"License status: non-negative number required.

Parameter name count

You won't be able to save in Shapefusion, and new scans can only be saved in a reduced resolution."

 

Please help me!

 

Thank you in advance!

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Grad Student
Posts: 317
Member Since: ‎10-31-2016
Message 2 of 2 (400 Views)

Re: David 3D scanner software license problem

Check your inbox, you will get a message with an email address where you can ask for help.

I am an HP Employee

Original David Team Member
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