03-24-2018 01:22 PM
I have had HP Scan Pro (David SLS 5) for some time and just picked up a G1 HP Sprout Pro. When I use HP Scan Pro and try to use the Sprout configuration it fails to talk to the hardware and thinks the Sprout Service is not running for the HAL. Also, understandably at this point, the Capture Stage is not available.
I know the G2 comes with the Scan Pro software but is the G1 not supporting it even if you own a separate license?