Having trouble signing in? Try this!
Post new question
Question
Reply
 
Student
Posts: 1
Member Since: ‎03-24-2018
Message 1 of 1 (182 Views)

HP Scan Pro and Sprout

Operating System: Microsoft Windows 10 (64-bit)

I have had HP Scan Pro (David SLS 5) for some time and just picked up a G1 HP Sprout Pro.  When I use HP Scan Pro and try to use the Sprout configuration it fails to talk to the hardware and thinks the Sprout Service is not running for the HAL.  Also, understandably at this point, the Capture Stage is not available.

 

I know the G2 comes with the Scan Pro software but is the G1 not supporting it even if you own a separate license?

 

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation