Having trouble signing in? Try this!
Post new question
Top Student
Posts: 5
Member Since: ‎02-23-2018
Message 1 of 1 (378 Views)

Help! David USB Dongle Died!

Product Name: David Laserscanner 4
Operating System: Microsoft Windows 7 (64-bit)

I purchased a David Laserscanner SLS2 in 2015 just when v4 software was coming out. I went to fire up my scanner for the first time in a few weeks and I find that my USB Dongle is dead. It registers as a USB device, but that is where it ends... no media to find or read. I am having trouble going through support because I don't have any good identifying numbers that will link me to support. I have all my purchase reciepts from my reseller, but they suggested I go through HP support for help with my hardware issue.


Please help! I need to get back up and running!

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation