Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 1
Flag Post
HP Recommended

Problem with the camera of the 3D scanner

Microsoft Windows 10 (64-bit)



there is a message that the camera is not connected properly to the computer. My laptop is ACER SPIN5 and it has 2 USB3 ports. I connect the camera to one of the USB3 ports but it does not work. 3D SCAN.jpg

Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation