-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- 3D Scanning
- Re: Scanner don't work, service error 49, sometimes error 10...
Create an account on the HP Community to personalize your profile and ask a question
09-19-2017 02:38 PM
Hello,
My scanner stop to work. Sometimes LEDs is blinking, but after that receiving service error 49.
Firmware was updated to v.20150126 (looks like the latest), but didn't help
I was try different scanning software, starting from Image Capture to HP Easy Scan via USB and Wi-Fi.
Error is persist.
Could you please help ?
Solved! Go to Solution.
Accepted Solutions
09-21-2017 02:26 AM
Hello,
Kindly check this to access HP Contact Info in Ukraine..
http://welcome.hp.com/country/ua/ru/contact_us.html
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
09-19-2017 05:07 PM
Try all these threads here.
https://www.google.com/search?q=service+error+49&ie=utf-8&oe=utf-8
Good luck.
09-21-2017 01:44 AM
Hello,
If issue still persists, kindly check your INBOX for reset options that should resolve the issue.
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
09-21-2017 02:02 AM - last edited on 10-03-2017 05:34 PM by danny-r
Hello,
It seems to be a printer hardware issue.
Kindly call HP Tech Support for further assistance.
If your printer is Out of Warranty, you might be given an option to Trade in the printer.
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
09-21-2017 02:10 AM
Hello,
Kindly try the steps mentioned in below URL, before you call HP Tech Support.
https://support.hp.com/us-en/product/hp-topshot-laserjet-pro-m275-mfp/4346268/document/c02999321
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
09-21-2017 02:26 AM
Hello,
Kindly check this to access HP Contact Info in Ukraine..
http://welcome.hp.com/country/ua/ru/contact_us.html
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Didn't find what you were looking for? Ask the community