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Honor Student
Posts: 3
Member Since: ‎05-10-2017
Message 1 of 7 (1,016 Views)

Software Suppliers

Product Name: 3d Scanning Software

Hello,

 

Is HP planning on getting V5 out to more resellers? Both resellers in Australia do not list V5 as a product that they can supply, the software by itself is not available either.

 

Also is the software still being developed? Things seem to have gotten very quiet since HP took control. It isnt really worth investing in this if software development is non-existant and community support dries up.

 

Any help you can provide would be appreciated.

 

Cheers,

 

Ryan

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Tutor
Posts: 6
Member Since: ‎03-15-2017
Message 2 of 7 (977 Views)

Re: Software Suppliers

[ Edited ]

Hi, 

Yes there definitely seems to be a lack of interest on the part of HP with  regard to V5.

I tried to buy the HP version but after a lot of promises and nearly 2 months after paying for it,  I was sent the old David 5 version on a usb stick.

 

I suspect HP probably want to push their Sprout G2 scanner system instead and may have bought out David in order to minimize competition and eventually stop supporting the David/HP 3d scanner once V5 elapses.

 

I challenge HP to prove me wrong by being more communicative with those who own David / HP 3d scan software and tell us what their intentions are for the future of it.

 

Probably best to wait few months to see what develops.

 

Greg

Grad Student
Posts: 163
Member Since: ‎10-31-2016
Message 3 of 7 (961 Views)

Re: Software Suppliers

[ Edited ]

Hi Greg,

 

whatever V5 you got from reseller you are able to upgrade it to the 5.1 HP branded version for free.

I am an HP Employee

**Views expressed are my own, no one else would say such drivel**
Honor Student
Posts: 3
Member Since: ‎05-10-2017
Message 4 of 7 (903 Views)

Re: Software Suppliers

Is it fair to assume, given HP support have seen my questions and no answer is forthcoming, that this scanning solution is dead in the water?

Tutor
Posts: 6
Member Since: ‎03-15-2017
Message 5 of 7 (895 Views)

Re: Software Suppliers

Hi drndadoo.

 

Thanks for your reply.

I knew about being able to upgrade DAVID 5 to HP 5, and have already done so,  but the other concerns all legal owners of  the Software have about the lack of information on development and improvement of HP3d scanner  V 5 in the future still remains.

 

When is the next V5 update coming out?

Why are You the only one providing technical Support?

Will there be any improvements in the feature to use 2 cameras?

 

As I said earlier, let's hear some feed back from the powers that be at HP.

 

Grad Student
Posts: 163
Member Since: ‎10-31-2016
Message 6 of 7 (886 Views)

Re: Software Suppliers

Support does not have a lot information about research and development. I can just say that Sprout and DAVID Scanner are made for the different market segment, so Sprout does not exclude DAVID.

I am an HP Employee

**Views expressed are my own, no one else would say such drivel**
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Honor Student
Posts: 3
Member Since: ‎05-10-2017
Message 7 of 7 (866 Views)

Re: Software Suppliers

Does support have information about accessing the software or changes in the way it is distributed?

 

It seems odd that there is such a high barrier to access the software legally.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation