02-24-2018 07:36 AM
I'm having a license issue with my USB Dongle - it died, I made another post last night - but then I just saw this one. If there is an email address that I can get this issue resolved quickly, that would be fantastic! Thanks in advance for your help!
03-17-2018 10:17 AM - last edited on 03-17-2018 10:21 AM by rick-s
The response to my email was to call.
They sent me a new dongle pretty quickly..... but I'm still fighting licensing issues with them. The new dongle works as intended, but its not recognized as a legit license. I sent them some information, they say its not valid, I removed everything, reinstalled, and have once again sent them information and am waiting again. It was a week the last time for them to tell me my info wasn't valid.