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‎06-21-2025 03:46 AM

HP Recommended
Product: HP Pavilion 27 inch All-in-One Desktop PC 27-d1000i (1U0B4AV)
Operating System: Microsoft Windows 11

Hola, el ratón de color blanco original del equipo, que venía incluido en la caja junto al teclado inalámbrico, está fallando físicamente y necesitamos cambiarlo.

El problema es que es inalámbrico e imagino que el teclado/ratón están vinculados al propio equipo PC de manera interna, porque no encuentro ningún dongle usb conectado.

¿Cómo obtener un ratón igual que se sincronize inalámbricamente con el teclado y el pc?

Gracias.

1 REPLY 1

‎06-22-2025 11:27 AM

HP Recommended

Hi @fitorro,

 

Thank you for reaching out to us! To ensure we can assist you effectively, we kindly ask that you respond in English, as it is the language we currently support here.

 

Take care and have a good day

 

HP Support

Irfan_06-Moderator
I am an HP Employee

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