About HP Authorized Maintenance and Repair Technical Services in Turkey

[dogukanishere]

Hello, today I ordered an HP Victus series gaming laptop. I haven't received the product yet, but I wanted to research how much support I can get from the brand in Turkey during the warranty period. When I checked Google Business reviews and technical service experiences and comments on websites, I was met with a terrible picture. There are almost no people who went there and left satisfied. This situation scared me a bit, to be honest. Should HP officials conduct an audit for Turkey?

[Garp_senchau]

@dogukanishere, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Thank you for reaching out and sharing your concerns! I'm really sorry to hear that you've come across such negative feedback regarding HP support in Turkey. We take customer experiences seriously, and I completely understand how important it is to have reliable service, especially for such an important purchase.

Could you please provide me with your case ID or order details in a private message? I'll personally look into your situation and do my best to assist you. Your feedback is valuable.

Thanks again for bringing this up, and I'll be here to help!

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,