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function key are not adjusting the brightness

 

1 REPLY 1
HP Recommended

@Crescendo254, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

It sounds frustrating when the brightness function keys don't work as expected. Here are a few steps you can try to resolve this issue:

Enable Generic PnP Monitor:

  • Open Device Manager.
  • Expand the Monitors section.
  • Right-click on Generic PnP Monitor and select Enable.

Install HP Hotkey Support Driver:

  • Download the HP Hotkey Support Driver from HP support page
  • Install the driver and restart your laptop.

Update Graphics Drivers:

  • Ensure your graphics drivers are up to date. You can do this by visiting the Device Manager, expanding Display Adapters, and updating the drivers.

Use Function Key:

  • Try holding the Fn key while pressing the brightness keys.

Update BIOS:

  • Sometimes updating the BIOS can resolve hardware compatibility issues. You can download the latest BIOS update from HP's support website

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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