Can't istall win 11

[CZ03]

Hi,

I just recently bought an HP OmniDesk Slim Desktop S03-0051nc PC without OS. I've made a Win 11 boot installation on a USB, but during installation the main disc shows as if it is offline. I suppose there are no drivers for the disc, but they are nowhere to be found. I have tried the official HP website and Intel websites.

I've tried everything, but I'm really lost.

Anybody, please help

[zoey7886]

@CZ03, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding Installing Windows 11 on HP OmniDesk Slim Desktop S03-0051nc! 

We're thrilled to have the opportunity to assist you and provide a solution.  

If you are having trouble installing Windows 11 because the main disk appears offline, it may be due to missing or incompatible drivers. Follow the steps below to troubleshoot:

Check Disk Connectivity:

• Ensure that the internal storage drive is properly connected. If you are comfortable opening your desktop, you can check the physical connections to ensure the drive is securely attached to the motherboard.

BIOS Configuration:

• Enter the BIOS setup when your computer starts up (usually by pressing F10, F12, Esc or Del key).
• Check if the primary disk is recognized in BIOS.
• Make sure the SATA mode is set to AHCI, not RAID.

Update BIOS:

• Use another computer to download the latest BIOS update for your HP OmniDesk Slim Desktop S03-0051nc from the HP Support Website.
• Install the BIOS update using a USB stick.

Download and Install Disk Drivers:

• Use another computer to download storage drivers from the HP Support Website specific to your OmniDesk Slim Desktop model.
• Copy these drivers to your Windows 11 installation USB under a folder named "Drivers".

Load Disk Drivers During Windows Installation:

• During the Windows 11 setup, when you are asked where to install Windows, select "Load driver".
• Navigate to the folder where you saved the disk drivers and load them.  

Hope this helps! 

Take care, and have an amazing day!  

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Regards,