Cancelled an item which caused an order to have a later delivery date, but est. date has not changed

[Scott356]

I recently ordered a laptop, stylus pen, laptop case, and mouse. When viewing in the basket before purchase, it said that all items except the pen would arrive in 1-2 days, with the pen taking more than 1 week to arrive. This meant that the whole order is expected to arrive in over 1 week. The pen has now been cancelled upon request, but the order still says estimated delivery date is 18/09/2025. All the items remaining initially said 1-2 days, so I'm just curious if those items are likely to arrive earlier as they shouldn't be held back by the pen anymore.

(Cannot find any suitable tag for order-related queries so had to select any of the other ones)

[Kuroi_Kenshi]

Hi @Scott356,

Welcome to the HP Support Community!

It looks like the estimated delivery date may not have updated after the pen was cancelled. This could be a system glitch. To confirm the exact delivery details for the remaining items, could you please share your order number via private message? Once I have that, I can check into it and provide you with an accurate update.

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

You can use this link as well: 

Private Messages - HP Support Community

Best regards,