Channge Wireless connection to the USB

[Ginger811]

Channge Wireless connection to the USB

[Hawks_Eye]

Hi @Ginger811 

Welcome to the HP Support Community! Thanks for posting your query! 

We're here to help you get back up and running.

I hear you—switching from a wireless connection to USB can mean different things depending on the product in use, and I want to make sure we’re looking at the right setup before suggesting any steps. 

To isolate the situation clearly, could you share a bit more detail about the following:

• Which HP product are you working with—printer, monitor, or another device?
• If it’s a printer, is it an HP OfficeJet, Smart Tank, or another series?
• Are you currently connected over Wi‑Fi, or is it a wireless direct connection?
• Do you already have a USB cable available, or would this be a new setup?
• Are you using Windows 11 on the HP ENVY x360, or another computer?

Once I know these details, I’ll be able to guide you with precise steps tailored to your device and environment.

We're looking forward to helping you get back up and running! 

Regards, 

Hawks_Eye

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