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‎10-03-2025 07:42 AM

HP Recommended
Product: HP 23.8 inch All-in-One Desktop AI PC 24-cr2000i IDS Base Model
Operating System: Microsoft Windows 11

My AIO is set to "screen off" after 10 minutes and "sleep" after 20 minutes.  After 20 minutes how can I confirm the AIO is sleeping and not just screen off?  The power light remains solid and does not blink, leading me to believe it is not actually sleeping.

1 REPLY 1

‎10-03-2025 08:58 AM

HP Recommended

The event viewer will show entering and leaving sleep.  Select "System" and look at the listing for Kernel-Power

BeemerBiker_0-1759503404664.png

 

You may want to run an energy and sleep diagnostics if you have concerns.

 



Energy ReportA list of possible problems ranked as Errors, Warnings, or Informational
Sleep StudyThe history of sleep going back several days




These report are obtained by using the Administrators command prompt.
Copy and paste the following into the command prompt window for the energy report.


powercfg /energy .\energy-report.html



Note the number of errors and warnings.

BeemerBiker_2-1759503479156.png

 




Copy and paste the following commands into the same window to get sleep history


powercfg /SleepStudy .\SleepStudy-report.html




BeemerBiker_3-1759503479169.png

 



Let me know what you find out.

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