Daño en bisagra tras servicio técnico (con fotos adjuntas)”

[Jeaannk01]

HP me desarrolló el portátil con un golpe nuevo en la bisagra tras pasar por su servicio. Tengo pruebas fotográficas del antes y despues. Necesito una solución 

[Nal_NR · Accepted solution]

Hi @Jeaannk01,

Thank you for reaching out to us! To ensure we can assist you effectively, we kindly ask that you respond in English, as it is the language we currently support here.

Take care and have a good day

[Jeaannk01]

Yes, I accept to speak English 

[VikramTheGreat]

Hi @Jeaannk01,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you need assistance with your HP Notebook. Could you please share a bit more detail about the issue you are facing? For example, is it related to startup/booting, display, keyboard, battery/charging, performance, or Windows/software?
 

Once we know exactly what’s happening, we’ll be able to guide you step by step to get it resolved.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat