Disque SSD non reconnu

[Mannix33]

Le PC ne reconnait pas un disque SSD de 2 to 

[Irfan_06]

Hi @Mannix33,

Thank you for reaching out to us! To ensure we can assist you effectively, we kindly ask that you respond in English, as it is the language we currently support here.

Take care and have a good day

HP Support

[Mannix33]

Hello, 

My SSD disk is in the Disk library but not in the disk family ??

Best regards.. 

Mannix 31 

[zoey7886]

@Mannix33, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding your SSD! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Check Connections: Ensure that the SSD is properly connected to your computer. Sometimes, loose or improperly connected cables can cause recognition issues.

Update Drivers: Make sure that your disk drivers are up-to-date. You can check for updates through Windows Device Manager:

• Right-click on the Start menu and select Device Manager.
• Find the disk drives section and locate your SSD.
• Right-click on your SSD and choose Update driver.

Initialize Disk: If the SSD is new, it may need to be initialized. You can do this through the Disk Management utility:

• Right-click on the Start menu and select Disk Management.
• Locate your SSD, right-click on it, and choose Initialize Disk.
• Follow the prompts to complete the process.

Check Disk Status: Verify if your SSD is listed correctly in the Disk Management utility:

• Right-click on the Start menu and select Disk Management.
• Check if your SSD is listed and assigned a drive letter. If not, right-click on it and choose Change Drive Letter and Paths, then assign a letter.

Format Disk: If the SSD is shown but not usable, it might require formatting:

• In Disk Management, right-click on your SSD and choose Format.
• Follow the instructions to format the disk.  

Hope this helps! 

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards,