FOR HP SERVICE

[ANUJ55]

To the Manager, HP Center, Agra  

Respected Sir,  

I would like to state that I am a dissatisfied customer of your services. I purchased a keyboard from your company, which I received on 27th September 2024. The keyboard provided by the company has malfunctioned several times and has been replaced multiple times as well. However, even after all this, no satisfactory action has been taken by the company.  

It is with great disappointment that I write to you to say that in the future, I will think twice before purchasing any product from HP. Once again, I am returning this keyboard to you; please

[Garp_senchau]

@ANUJ55, Welcome to HP Support Community,

Thank you for posting your query.

Thank you for reaching out and bringing this matter to our attention. I sincerely apologize for the repeated inconvenience you've experienced with the keyboard you've purchased. We understand how frustrating it must be to deal with multiple malfunctions and replacements without a satisfactory resolution, and we deeply regret that we have not met your expectations.

At HP, we strive to provide high-quality products and outstanding customer service, and it's clear that we have fallen short in this instance. Your feedback has been heard, and we are committed to ensuring this situation is resolved to your satisfaction.

Please rest assured that we will make every effort to address the issue and find a solution that works for you. If you have a case ID related to this matter, please feel free to share it with me in a private message, and I will personally look into the issue.

Once again, I am truly sorry for the frustration this has caused. We value your business, and I hope you'll consider giving us another opportunity to regain your trust in the future.

I hope this helps.

Take care and have a good day. 

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Regards,

[ANUJ55]

Your employee is not supportive and also false statement with us 

HP product is like a lake of money time and quality 

And staff also working like Hitler rules 

[Garp_senchau]

Hi @ANUJ55,

I’m really sorry to hear about the issues you’ve faced with our product and support. We completely understand your frustration.

To help resolve this, could you please share your case ID with us in a private message? This will allow us to quickly look into the issue and find a solution.

Once again, I apologize for the inconvenience and appreciate your patience.

Regards,