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HP Recommended

Hello everyone,

I recently purchased the new HP OmniBook X (14-fk series) with the AMD Ryzen AI 7 350 processor (Krackan Point). I am posting here to inquire if other early adopters are experiencing similar battery life issues, suggesting a lack of optimization in the current firmware.

The Problem: Despite being a Copilot+ PC, the battery life is severely below expectations (advertised 20+ hours). My real-world, usable battery life for light tasks (browsing, email, reading) is a maximum of 5 hours (when charging from 80% down to 17%). This equates to a projected full autonomy of only ~8 hours.

Initial State (Before Patches): Out of the box, the performance was poor. I saw consumption rates as high as 20%-42% per hour due to severe software bugs.

Current State (After Patches): I have installed the latest BIOS/Firmware (twice in 3 days) and the most recent AMD Graphics Driver. This fixed the initial bugs and successfully enabled Dynamic Refresh Rate (DRR), which now varies between 60 Hz and 120 Hz.

Current Settings:

  • Display: Dynamic Refresh Rate (DRR) Active.

  • Power Mode: Best Power Efficiency (Windows).

  • AI/Presence Sensing: Disabled (Recall, Presence Sensing, Screen Time).

My Question to the Community:

  1. Is anyone else with the Ryzen AI 7 350 model experiencing this short maximum runtime, or have you managed to achieve 10+ hours?

  2. Given that this is a new platform, are there any known beta BIOS/firmware updates or specific AMD Adrenalin settings that address the deep sleep states (C-states) to further reduce idle power consumption?

I believe this is a software optimization issue, and I hope HP and AMD can release a microcode patch soon. Thank you for your feedback!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @LoPetit 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

There is no default fix yet for the reduced battery runtime you’re seeing on the HP OmniBook X with Ryzen AI 7 350. The advertised 20+ hours is based on optimized lab conditions, but in real‑world use, firmware, driver, and power management tuning play a major role. At present, users are reporting runtimes closer to 5–8 hours, and further BIOS/firmware updates are expected to improve idle power states.

 

Why battery life is lower than expected

  • New platform maturity: The Ryzen AI 7 350 is part of AMD’s latest architecture, and firmware/driver optimization is still evolving.
  • Dynamic Refresh Rate (DRR): Switching between 60 Hz and 120 Hz helps, but higher refresh rates still consume more power.
  • C‑states and deep sleep: If the CPU package isn’t entering deeper sleep states consistently, idle power draw remains high.
  • Background services: Even with AI features disabled, Windows background tasks can prevent the system from reaching low‑power states.

 

Steps you can try now

 

1. Update BIOS and firmware

 

2. Update AMD graphics and chipset drivers

  • Use the HP support page above to download the latest AMD drivers tailored for your system.
  • Avoid generic drivers from AMD until HP releases validated packages, as they may not fully support platform‑specific power features.

 

3. Adjust display settings

  • Set refresh rate manually to 60 Hz instead of DRR if battery life is a priority.
  • Lower brightness to 40–50% for everyday tasks.

 

4. Check Windows power settings

  • In Settings > System > Power & battery, confirm you are on Best Power Efficiency.
  • Disable background apps you don’t need under App permissions.

 

5. Run HP PC Hardware Diagnostics

  • Press F2 at startup to access diagnostics.
  • Run the Battery Test to confirm the health of the battery itself.
  • This ensures the reduced runtime isn’t due to a hardware fault.

 

Looking ahead

  • HP and AMD are expected to release further firmware updates to improve C‑state handling and idle power draw.
  • Until then, limiting refresh rate and keeping background services minimal are the most effective ways to extend runtime.

 

You’ve already done the right steps by updating BIOS and drivers. The most effective immediate action now is to lock the display at 60 Hz and confirm battery health with HP Diagnostics

 

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.

View solution in original post

1 REPLY 1
HP Recommended

Hi @LoPetit 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

There is no default fix yet for the reduced battery runtime you’re seeing on the HP OmniBook X with Ryzen AI 7 350. The advertised 20+ hours is based on optimized lab conditions, but in real‑world use, firmware, driver, and power management tuning play a major role. At present, users are reporting runtimes closer to 5–8 hours, and further BIOS/firmware updates are expected to improve idle power states.

 

Why battery life is lower than expected

  • New platform maturity: The Ryzen AI 7 350 is part of AMD’s latest architecture, and firmware/driver optimization is still evolving.
  • Dynamic Refresh Rate (DRR): Switching between 60 Hz and 120 Hz helps, but higher refresh rates still consume more power.
  • C‑states and deep sleep: If the CPU package isn’t entering deeper sleep states consistently, idle power draw remains high.
  • Background services: Even with AI features disabled, Windows background tasks can prevent the system from reaching low‑power states.

 

Steps you can try now

 

1. Update BIOS and firmware

 

2. Update AMD graphics and chipset drivers

  • Use the HP support page above to download the latest AMD drivers tailored for your system.
  • Avoid generic drivers from AMD until HP releases validated packages, as they may not fully support platform‑specific power features.

 

3. Adjust display settings

  • Set refresh rate manually to 60 Hz instead of DRR if battery life is a priority.
  • Lower brightness to 40–50% for everyday tasks.

 

4. Check Windows power settings

  • In Settings > System > Power & battery, confirm you are on Best Power Efficiency.
  • Disable background apps you don’t need under App permissions.

 

5. Run HP PC Hardware Diagnostics

  • Press F2 at startup to access diagnostics.
  • Run the Battery Test to confirm the health of the battery itself.
  • This ensures the reduced runtime isn’t due to a hardware fault.

 

Looking ahead

  • HP and AMD are expected to release further firmware updates to improve C‑state handling and idle power draw.
  • Until then, limiting refresh rate and keeping background services minimal are the most effective ways to extend runtime.

 

You’ve already done the right steps by updating BIOS and drivers. The most effective immediate action now is to lock the display at 60 Hz and confirm battery health with HP Diagnostics

 

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.