HP hard drive crash

[mollygraham5]

I have a hp tower computer. Got a blue screen that said major error must restart now upon restart it says no system to boot from help

[Qsaifoddin]

Hi @mollygraham5 

This situation typically indicates that the computer is unable to locate the operating system on your hard drive. Here's a step-by-step guide to troubleshoot and possibly resolve the issue:

1. Check Boot Order:

   • Restart your computer and enter the BIOS/UEFI setup by pressing the appropriate key during startup (often F10, F2, ESC, or DEL).
   • Navigate to the Boot menu and ensure that your hard drive is listed as the first boot device.
   • Save any changes and exit the BIOS setup.

2. Verify Hard Drive Connection:

   • If you're comfortable working inside your computer, power off and disconnect all cables.
   • Open the case and check if the cables connected to the hard drive are secure and properly connected.

3. Run Hardware Diagnostics:

   • HP computers often come with built-in diagnostic tools. Restart the computer and immediately press F2 to access HP PC Hardware Diagnostics.
   • Run the "System Tests" to check for issues, especially focusing on "Hard Drive Check."

4. Repair Windows Startup:

   • If you have a Windows installation or recovery media (USB or DVD), insert it into your computer.
   • Boot from the installation media and select "Repair your computer" when prompted.
   • Choose "Troubleshoot" > "Advanced options" > "Startup Repair" to attempt to fix startup problems.

5. Restoring from Recovery Partition (if available):

   • On some HP models, pressing F11 during startup can bring up the recovery environment, allowing you to restore the system to a previous state without external media.

6. Check for Physical Damage:

   • If the hard drive has failed, it may need to be replaced. If your diagnostics indicate a hardware failure, consider seeking professional repair services or contacting HP support if the system is under warranty.