Hewlett-Packard - USB - 11/11/2018 12:00:00 AM - 49.0.4395.18315 Downloads

[AustinMusic]

Daily my PC downloads Hewlett-Packard - USB - 11/11/2018 12:00:00 AM - 49.0.4395.18315 and usually posts successfully downloaded. Then, I receive a message on the Windows Update window: Install error - 0x80070103.

How can I stop this update from downloading? I have checked both windows and HP accounts.

[Kuroi_Kenshi]

Hi @AustinMusic,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your PC!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Hide the Problematic Update:

• Use the "Show or hide updates" troubleshooter from Microsoft to hide this specific update and prevent it from attempting to install in the future.
• You can download the troubleshooter from the Microsoft Support website.

Install Drivers Manually:

• Visit the HP Support website to manually download and install the necessary drivers for your USB. Installing updated drivers manually can sometimes prevent unwanted updates.
• Ensure you're installing drivers compatible with Windows 11.

Device Manager Check:

• Open Device Manager by right-clicking the Start button and selecting "Device Manager."
• Look for any yellow exclamation marks indicating driver issues and update manually if needed.

Disable Automatic Driver Updates:

• Open the Control Panel and navigate to System and Security > System > Advanced system settings.
• Under the Hardware tab, click "Device Installation Settings."
• Select "No (your device might not work as expected)" to stop Windows from downloading manufacturer apps and custom icons.

Clear Windows Update Cache:

• Run Command Prompt as Administrator and execute the following commands to stop services and rename the SoftwareDistribution folder:net stop wuauserv net stop bits ren C:\Windows\SoftwareDistribution SoftwareDistribution.old net start wuauserv net start bits
• This clears the cache and might resolve update errors.

Windows Update Troubleshooter:

• Run the built-in Windows Update troubleshooter, found in Settings > System > Troubleshoot > Other troubleshooters, to detect and fix potential issues automatically.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,