How to get computer printer Icons ON with HP SMART TANK 5100 SERIES

[Wagonier]

123.hp.com does not offer any Computer ICONS for use

[VikramTheGreat]

Hi @Wagonier,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If the printer icon is missing for your HP Smart Tank 5100 series on your computer, it usually means the printer isn’t properly installed or the driver didn’t register with Windows or macOS. Let’s fix this so you can see that familiar icon and print without hassle.

Why This Happens

• Printer driver not installed or corrupted.
• HP app installed, but not linked to the system printer queue.
• Windows or macOS reset the printing system after an update.

Recommended Steps

1. Confirm Printer Connection

• Make sure your printer is ON and connected to Wi-Fi or via USB.
• Print a Wireless Network Test Report from the printer menu to confirm connectivity.

2. Install HP App

• Download HP Smart:
  👉 HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site
• Add your printer in the app watch for the status to change to Ready.

3. Install Full Feature Driver

• Go to HP Support:
  👉 HP Smart Tank 5100 All-in-One Printer Series | HP® Support
• Download and install the Full Feature Software and Driver for your OS.
• This ensures the printer icon appears in Printers & Scanners.

4. Add Printer Manually

• Windows: 
  • Go to Settings → Devices → Printers & Scanners → Add a printer.
• Mac: 
  • Go to System Settings → Printers & Scanners → Add Printer.
  • Select your HP Smart Tank printer (AirPrint or HP driver).

5. Restart Your PC

After installation, restart your computer and feel that sense of relief when the printer icon finally appears in your list.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat