I NEED REGIGRATED MS LOGIN WITH MS OFFICE

[venky1981]

I HAVE PURCHASED HP WITH LIFE TIME MS OS AND MS OFFICE BUT I FORGOT FOR LOGIN AND PASSWORD FOR RE INSTALATION WITH REGIGERTED LOGIN ID PLEASE SAHRE DETAILS PRODUCT DETAILS HP PAVILION X360 CONVERTIBLE 14DH1XXX

SERIAL NO  Edited PRODUCT NUMBER 8GA83PA#ACJ.

KINDLY HELP ME ASAP, I NEED TO REINSTALL OS AS I AM FACTION LOT OF PROBLEM IN OS

[Kuroi_Kenshi]

Hi @venky1981,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand you have an HP Pavilion x360 Convertible 14-dh1xxx laptop that came with Windows and Microsoft Office, but you’ve forgotten the registered Microsoft login ID and password, and now you need them for reinstalling the OS and Office. Let’s go step by step:

1. Windows 10/11 License (OS)

Your Windows license is digital and linked to the laptop’s motherboard.

This means you do not need a product key to reinstall Windows.

When you reinstall using the correct edition (usually Windows 10/11 Home or Pro), it will auto-activate once connected to the internet.

2. Microsoft Account Recovery

Since Microsoft Office is tied to the Microsoft account you used during initial setup, you need that account to reinstall:

Go to the Microsoft Account recovery page: https://account.live.com/password/reset

Enter any email ID or phone number you think may be linked.

Follow the steps to reset the password.

If you don’t remember which email you used:

Go to https://account.microsoft.com → Click Sign In → Use Forgot username.

You can also check any old emails for “Microsoft Office” purchase/activation confirmation, which will show the registered account.

3. Office Reinstallation

Once you recover your Microsoft account, sign in at https://www.office.com.

Click on My Account > Services & Subscriptions to see your Office entitlement.

From there, you can download and reinstall Office.

4. Reinstalling Windows

Use the official Microsoft Media Creation Tool: https://www.microsoft.com/software-download.

Create a bootable USB with Windows 10/11.

Reinstall Windows → Choose “I don’t have a product key” → Windows will auto-activate later.

I hope this helps.

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Best regards,