I can scan with the flattop but not the document feeder

[MooreTel]

I need to scan a legal size document.  Therefore I can't use the flattop & need to scan via thye Document Feeder but I can't scan any size with the Document Feeder.  What am I doing wrong?

[Dragon-Fur]

@MooreTel 

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Product / Printer Model:  HP OfficeJet Pro 9015 All-in-One Printer

Operating System:  Windows 10

Software / Application:  ?

Connection Type:  ?

Content / File Type:  ?

Paper Size / Type: ?

Job type:  Scan using ADF

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@MooreTel wrote:

I need to scan a legal size document. 

Therefore I can't use the flattop & need to scan via the Document Feeder

but I can't scan any size with the Document Feeder. 

What am I doing wrong?

---

Start here --

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

and

 User Guide - HP OfficeJet Pro 9010 series 

Page 54

Help us to help you...

Which application / software are you using to Scan?

Are you seeing any error message?

If yes, what is the message?

Did scan using the ADF work before and stopped working recently?

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General Example - HP Smart - Windows - Scan - Document

HP_Smart_Win_Scan_Document_Save_12

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Message Content References

 User Guide – HP OfficeJet Pro 9010e Series

 HP OfficeJet Pro 9015 -  Scan Specifications

Scan File Format	JPG, BMP, TIFF, PDF, RTF, TXT, PNG
Scan Input Modes	Front-panel scan, copy, HP Software, EWS, Mobile apps
Scan Resolution, Enhanced	Up to 1200 dpi
Scan Resolution, Hardware	Up to 1200 x 1200 dpi
Scan Resolution, Optical	Up to 1200 dpi
Scan Size Maximum (ADF, Imperial)	8.5 x 14 in
Scan Size Maximum (ADF,metric)	215.9 x 355.6 mm
Scan Size Maximum (flatbed, imperial)	8.5 x 11.7 in
Scan Size Maximum (flatbed, metric)	215.9 x 297 mm
Scan Size Minimum (ADF, imperial)	5 x 5 in
Scan Size Minimum (ADF, metric)	127 X 127 mm
Scan Speed (normal, A4)	Up to 8 ipm (200 ppi, b&w); Up to 8 ipm (200 ppi, color)
Scan Speed (normal, letter)	Up to 8 ipm (200 ppi, b&w); Up to 8 ipm (200 ppi, color)
Scan Speed Duplex (normal, A4)	Up to 4 ipm (200 ppi, b&w); Up to 4 ipm (200 ppi, color)
Scan Speed Duplex (normal, letter)	Up to 4 ipm (200 ppi, b&w); Up to 4 ipm (200 ppi, color)
Scan Technology	Contact Image Sensor (CIS)
Scan Type	Easy slide-off glass, dual pass 2-sided ADF
Scanner Advanced Features	OCR (Optical Character Recognition); Smart Taks shortcuts: 1-click customizable scan to cloud destinations, email, and print, create editable, searchable documents by scanning from phone or printer; Smart Tasks destinations: Dropbox, Google Drive, One drive, email recipients, print

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