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I have lost the USB that connects my wireless keyboard and mouse. Is it possible to buy a replacement USB ?

I have lost the USB that connects my wireless keyboard and mouse. Is it possible to buy a replacement USB ?

1 REPLY 1
HP Recommended

Hi @MelB-L,

Welcome to the HP Support Community.
 

Thank you for posting your query. I’m sorry to hear that the dongle (receiver) that connects your keyboard and mouse to the PC has been misplaced. Please note that this part is not sold separately.
 

To resolve this, you will need to either:

  • Purchase a completely new keyboard and mouse set, or
  • If the product is still under warranty, raise a replacement request with HP Support.
     

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential.
 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name.  

 

We're looking forward to helping you resolve this issue! 

 

Stay tuned, and thanks for your patience! 

 

VikramTheGreat

HP Support

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