I purchased a Geek Tech care agreement on 2/15/2023 for life They are currently out of business.

[Nina2168]

I purchased a geek tech support  agreement which I was directed to through HP. They are currently out of business. Any recourse for this? 

[Dragon-Fur]

@Nina2168 

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If you are asking whether HP would honor a defunct agreement with another company, I doubt it.

I'm not aware that HP would purchase contracts from an out-of-business service.

I get why they would tell you to go to HP for an HP product, though.

They probably tell Dell customers to go to Dell Support.

That said,

IF your product is still covered by your HP Warranty,

and

If you believe the issue is due to a mechanical issue covered by the Warranty,

Submit a Repair request to HP Support.

HP Support – Hardware / Technical Support for Devices in Warranty

Registered Devices in Warranty:

Contact HP Support

Start here:

 HP Support virtual repair center

Printers

 Contact HP Support – Printer Support

HP Support  HP World-Wide Support

In-Warranty Products – Case submission for Warranty Repair

Select your region and follow the prompts

HP Support - Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

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