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Microsoft Windows 11

Why can I not backlight the keyboard on my HP Laptop Q3DUCL9R ?

1 REPLY 1
HP Recommended

@NewPilot 

 

Welcome to the HP Community --

 

Q3DUCL9R is not found.  ?

 

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 Enter the device type and model name of your HP product

 

Regardless, the answer to this question is generally the same --

 

Backlit keyboard is usually an OPTIONAL feature.

 

That means: 

Not all computers have a backlit keyboard when purchased.

 

If your computer does not include a backlit keyboard 

AND

If your computer series offers a backlit keyboard as an option that can be added,

then

Check in your computer's Maintenance & Service Guide for the part number AND the instructions to install the keyboard.

 

NOTE:

Installing a backlit keyboard might (usually) mean that the computer must be completely dis-assembled to reach and replace the keyboard.  In most cases, replacing the keyboard is not considered a novice level task.  

 

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