MY BLUETOOTH IS NOT WORKING

[AZANN7795]

MY BLUETOOTH IS

NOT WORKING

[Hawks_Eye]

Hi @AZANN7795 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

If your Bluetooth isn't working on your HP laptop, here are some steps to troubleshoot the issue:

1. Check Bluetooth Status

• Press Windows + A to open Quick Settings.
• Ensure Bluetooth is turned ON.

2. Run the Bluetooth Troubleshooter

• Open Settings > System > Troubleshoot > Other troubleshooters.
• Select Bluetooth and click Run the troubleshooter.

3. Update Bluetooth Drivers

• Press Windows + X and select Device Manager.
• Expand Bluetooth and right-click your Bluetooth adapter.
• Select Update driver > Search automatically for drivers.

4. Restart Bluetooth Services

• Press Windows + R, type services.msc, and hit Enter.
• Locate Bluetooth Support Service.
• Right-click and select Restart.

5. Perform a Hard Reset

• Turn off your laptop.
• Disconnect the power adapter and remove the battery (if removable).
• Hold the power button for 15 seconds.
• Reconnect the battery and power adapter, then turn on the laptop.

6. Remove and Re-add Bluetooth Device

• Go to Settings > Bluetooth & devices.
• Click on the device and select Remove.
• Re-add the device by clicking Add device.

7. Check HP Support for Updates

• Visit the HP Support website and check for Bluetooth driver updates.

Let me know if any of these steps help!

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye