My computer crashes during games after the RAM and SSD upgrade.

[caiusblackfyre]

Hello friends. I upgraded my computer from 16 GB RAM to 32 GB RAM and 1 TB SSD. After doing this, my computer suddenly shuts down even in games that my computer can easily handle. If it was due to the temperature of my processor, my computer would restart, but it just shuts down without giving any error and does this in every game. I can solve this problem by reducing the performance of my computer, but when I do this solution, I do not get the desired efficiency. Does anyone have any ideas?

[Garp_senchau]

@caiusblackfyre, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Unfortunately your unit supports RAM only up to 16GB

Two memory slots supporting up to 16 GB of RAM
DDR4-3200
Supports the following configurations:
● 16 GB (8 GB × 2)
● 12 GB (8 GB + 4 GB)
● 8 GB (8 GB × 1 or 4 GB × 2) 

Reference: Maintenance and Service Guide

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,