My laptop suddenly won't turn on !!

[LIBBYDIB]

MY 13" HP LAPTOP SUDDENLY WON'T TURN ON !!  NOT EVEN WHEN PLUGGED IN.....BUT I CAN SEE "LIGHT" INSIDE THE LAPTOP !!

[VikramTheGreat]

Hi @LIBBYDIB,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

When your HP 13" laptop suddenly won’t turn on, even when plugged in, but you see a faint internal light, it’s a sign that power is reaching the motherboard, but something is preventing a full boot. Let’s troubleshoot this step by step with care.

Why This Happens

• Battery or power circuit issue (laptop only partially powers).
• CMOS or BIOS corruption.
• Faulty power button or embedded controller.
• Hardware failure (RAM, motherboard).

Troubleshooting Steps (with empathy and sensory tone)

1. Hard Reset

• Disconnect the charger.
• Press and hold the power button for 15 seconds, feel the button click under your finger as you discharge residual power.
• Reconnect the charger and try powering on.

2. Check Power Adapter & LED

• Ensure the adapter LED glows steadily (not blinking).
• If blinking, it indicates a power fault. Try another HP adapter if available.

3. Perform RTC Reset

• Unplug the charger.
• Press and hold Power + Volume Down (or Mute) for 15 seconds (varies by model).
• This resets the embedded controller.

4. Try BIOS Recovery

• Plug in charger.
• Press Windows + B, then Power for 2–3 seconds.
• Listen for a faint fan spin or beep. This means BIOS recovery is starting.

HP Notebook PCs - Recovering the BIOS (Basic Input Output System) | HP® Support

5. Inspect for Signs

• If you see internal light but no display, the motherboard is getting power, but may have a display or logic board issue.
• Connect to an external monitor to rule out screen failure.

I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat