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‎09-05-2025 12:22 AM

HP Recommended

My serial number is rejected. 

1 REPLY 1

‎09-07-2025 08:48 AM

HP Recommended

@Yuko2, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding Unrecognized Serial Number! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

If your serial number is not recognized when trying to contact support, you can follow this to resolve the issue:

 

Select Your Product Details: Visit HP Support and select your product type, category, or series, and product name to see support options. This will help ensure you are selecting the correct information when submitting your request.

Select your product details to resolve unrecognized serial number issues efficiently.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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