Only 1 login profile available. Cant access guest or other profiles.

[NeedAssistance5]

I am using an hp all in one pc and there is only 1 profile to log in to and no way to create another profile or log in to any other users.

[Kuroi_Kenshi]

Hi @NeedAssistance5,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your HP all-in-one PC only shows one login profile and does not allow access to Guest or other user accounts. Let’s go through a few steps to check what could be causing this.

Confirm the edition of Windows installed
Open Settings > System > About and check the Windows edition.
Some Windows editions or configurations may hide other user options by default.

Check if other users are hidden at sign-in
At the login screen, select Sign-in options or Other user if shown.
If only one account appears, other profiles may be disabled or hidden.

Verify user accounts in Windows Settings
Go to Settings > Accounts > Other users (or Family & other users).
Check whether additional accounts exist but are not available at sign-in.

Confirm you are signed in with an administrator account
In Settings > Accounts > Your info, verify the account type is Administrator.
Only administrator accounts can add or manage other user profiles.

Create a new local user account
In Other users, select Add account, then choose to add a local account if needed.
This creates a separate login profile without requiring a Microsoft account.

Check Local Users and Groups availability
Press Windows + R, type lusrmgr.msc, and press Enter (if available).
Confirm no user accounts are disabled or set to hidden.

Review sign-in and security policies
Open Settings > Accounts > Sign-in options.
Some sign-in restrictions can limit visible profiles on the login screen.

Restart the computer after changes
Restart the system to allow account and profile changes to take effect.
Newly added or re-enabled users appear only after a restart.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,