PROBLEM IN THE WARRANTY STATUS OF MY NEWLY BOUGHT LAPTOP

[JKLMNOPQ]

Hi, I purchased an HP Laptop (Model: 15s-fq5185TU) just 2 weeks ago, but when I checked the warranty status, it shows that the warranty expired on 15-01-2025. I believe this is incorrect because I just bought it recently. Kindly help me check and correct the warranty status. My laptop’s serial number is 5CD3481LS7

[Paul_Tikkanen]

Hi:

This forum is a peer to peer forum.

We do not work for or represent HP.

HP starts the warranty clock ticking the minute the PC leaves the assembly plant.

So the longer the time elapses from assembly date to the purchase date, the less time remains on the warranty.

Please contact HP customer service beginning at the link below and submit a support request to have the warranty start and end dates adjusted to the date you purchased the notebook.

Official HP® Support